Several options are available to help you report a problem or share feedback and ensure that it is handled appropriately by the relevant services.
You can find them in the “Alert” section on https://ma-vie-etudiante.centralelille.fr/.
🚨 Submit a VDHAS report
For cases involving Violence, Discrimination, Harassment and Sexist Behaviour (VDHAS). Reports are handled directly by a dedicated team responsible for listening, support and follow-up.
For operational issues or problems related to equipment and buildings, you can:
🛠️ Report a technical issue
For non-urgent IT issues and/or problems related to the maintenance or management of premises.
⚡ IT emergency (e.g. Wi-Fi outage, cyberattack): 📞 03 74 95 41 99
⚡ Technical emergency (e.g. heating or air-conditioning failure, water leak, etc.): 📞 03 20 67 60 93
to : 8:30 am–12:00 pm and 1:00 pm–5:00 pm
💡 Share your feedback
To share your positive experiences 🌟, send your thanks 🙌, report issues and suggest improvements 💡.
Your feedback matters and helps us improve student life for everyone.
